I had my dental office wired for computer networking 12 years ago when it was built. Yesterday my computer people came to actually install the network and said it was not possible. It was wired with Cat 5 wiring and the phone and data cables were all tied together. All to computer access points tested possitive with a toner. meaning they got a dial tone on all of them. They are telling me I have to have all new wiring installed AGAIN! My question is how this could happen? Was there a technology change in the years since it was installed? The two companies I could think of that would do the wiring said they did not do it.
Probably because I don't know I thing about this technolgy and I am not explaining it correctly. The tech person did say something about cut and twisted together (maybe?). All I know is that it happened at the time of installation because no wires have been added since then except for a Sirius radio receiver. The tech guy tried to show me, but all I saw was 5 bundles of wires groups coming out of the wall outlet where the server was to go. He told me possibly it could be separated, but I risked losing phone service. He recommended just to rewire. I have already spent a small fortune on computer hardware and this addition problem has hit hard. I wish I knew who did this. I will call the builder Monday but I doubt he has records from that long ago. Does the telephone company ever install computer lines? Maybe they did the phone and computer wiring at the same time.
Every person I get in to look at the situation gives me another story. One today said that ALL the wires are phone wires and that there are no data wires. He says I need to rewire with data and phone lines. Another told me the problem is that they are all connected to the external phone line and they just have to figure out which ones to disconnect and then I should be fine. The data on these computers are important (medical records) so they need to be reliable, but then again, do I need to spend the $1500 to rewire the whole office? I want to do the right thing but I have no knowledge to base a decision on. Any suggestions? Our phone lines are acting up too, so I am leaning towards the rewire. (The other guy says if they disconnect the extra wires from the phone, it may correct the phone problem by default. Argh!!!!)