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11-05-2009, 09:23 PM
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#31
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For Yorkshire man
Join Date: Jul 2002
Location: Leeds, UK
Age: 47
Posts: 3,819
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Quote:
Originally Posted by Denzien
What I'd like to know about their assembly line is if the system is assembled and then Windows is installed or if Windows is ghosted onto a slew of hard drives using a particular image containing all the possible required drivers and then inserted into the systems. Or something similar.
Otherwise it's just pointless speculation unless the OP is able to determine if the BIOS is configured correctly and that an attempt to reinstall Windows using the supplied disks fails. Sometimes I forget just how comfortable I've become around hardware. I open my workstation too, even though we're supposed to get the 'techs' to install stuff.
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Yeah, that point crossed my mind too, reading the OP - I wondered if they plugged in a master drive as an source for the image and cocked something up (possibly BIOS) afterwards, but I doubt that's sensible as a mass production process. Imaging the drives before assembling the boxes sounds the most efficient method, but I can't believe a company with Dell's rep would ship units untested either way - hence damage in transit being the most likely cause.
We need the results of a LiveCD boot!!!!!
__________________
"This level of crazy is a delicate balancing act. You have to be dumb enough to think that this is a good idea, but somehow manage to keep from drowning in the shower." - Slashdot comment
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11-05-2009, 09:33 PM
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#32
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Havin a good time
Join Date: Jan 2002
Location: Section 537
Age: 38
Posts: 8,485
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Re: Help with brand new PC
Quote:
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Originally Posted by Saint77
Its almost certainly a ghosted image, and by that I mean all the partitions, hidden and seen. For a few years, the restore partition was Norton Ghost itself, this was true of Gateway, Dell, and a few others smaller companies.
Drives are also susceptible to electrical spikes, temp chances and condensation as well as phsyical beatings. Or it could have just been a bad drive from the git go. I have seen them fail fairly early.
If it were me, I would not touch anything but the phone, and make Dell fix thier stuff.
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Since the computer hasn't been used, I agree with this.
__________________
~buzd
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11-10-2009, 09:13 PM
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#33
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The Birthmark of Destiny.
Join Date: Aug 2006
Location: Biloxi, MS
Age: 24
Posts: 3,286
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Any resolution on this?
__________________
PSN I.D. - authenticONE
WII CODE - Who Cares?
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11-11-2009, 01:06 PM
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#34
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Deuce = Best Ever
Join Date: Mar 2007
Location: Belfast, Ireland
Posts: 3,193
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Yeah, it took a full 2 hours on the phone to Dell in India, half that explaining to them that my service tag was not indeed wrong and they should just check up my order number or something, but they sent out a new hard drive.
Engineer came today and put it in for free, so it wasn't all that bad. According to him there is no way in hell the initial HDD should have made it past quality control.
__________________
Quote:
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Drew Brees: (2:43 PM ET ) I'm a Saint for life.
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Thanks for everything Deuce, you will be sorely missed.
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11-11-2009, 02:35 PM
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#35
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Unwilling nomad
Join Date: Dec 2006
Location: In a van down by the river
Age: 29
Posts: 5,002
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Quote:
Originally Posted by zorro37
Yeah, it took a full 2 hours on the phone to Dell in India, half that explaining to them that my service tag was not indeed wrong and they should just check up my order number or something, but they sent out a new hard drive.
Engineer came today and put it in for free, so it wasn't all that bad. According to him there is no way in hell the initial HDD should have made it past quality control.
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Stuff happens. Did he say if the new drive will already be configured for your system or not?
__________________
Latest Saints photos, articles
Quote:
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Originally Posted by Champ Bailey
I’m tired. Tired of chasing Reggie Bush. He’s quick. He’s fast. He’s something.
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11-11-2009, 03:04 PM
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#36
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Directive?
Join Date: Nov 2001
Location: Columbus, Ohio
Age: 41
Posts: 10,160
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They call those guys engineers these days?
__________________
 "You know, the only trouble with capitalism is capitalists. They're too damn greedy." Herbert Hoover
"Don't project. Don't connect. Protect. Don't expect. Suggest."
" Quis custodiet ipsos custodes?"
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11-11-2009, 05:52 PM
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#37
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Unwilling nomad
Join Date: Dec 2006
Location: In a van down by the river
Age: 29
Posts: 5,002
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Quote:
Originally Posted by Saint77
They call those guys engineers these days?
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Well, they probably do all have A+ certifications
__________________
Latest Saints photos, articles
Quote:
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Originally Posted by Champ Bailey
I’m tired. Tired of chasing Reggie Bush. He’s quick. He’s fast. He’s something.
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1 out of 1 members found this post helpful.
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11-12-2009, 10:38 PM
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#38
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The Birthmark of Destiny.
Join Date: Aug 2006
Location: Biloxi, MS
Age: 24
Posts: 3,286
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Awesome i'm an engineer lol
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PSN I.D. - authenticONE
WII CODE - Who Cares?
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11-12-2009, 11:09 PM
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#39
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Havin a good time
Join Date: Jan 2002
Location: Section 537
Age: 38
Posts: 8,485
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Quote:
Originally Posted by authentic
Awesome i'm an engineer lol
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I'm not. 
__________________
~buzd
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11-13-2009, 02:53 AM
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#40
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The Birthmark of Destiny.
Join Date: Aug 2006
Location: Biloxi, MS
Age: 24
Posts: 3,286
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hahaha but its so easy, you should be an engineer too.
"I hereby proclaim buzd to be an Honorary Engineer."
See? easy.
__________________
PSN I.D. - authenticONE
WII CODE - Who Cares?
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