CBS Sports Commissioner League problems

Have any of you guys that use CBS Sports for your FF league ever had a problem with the standings not being updated? This is our 4th year using CBS and we've never had a problem until this year (it's my 1st year as the commish and it may be something that I have set up wrong). After wk1, all the teams are 0-0. Do you guys have any ideas why it is doing that? I've submitted a question to CBS about it, but they haven't gotten back to me yet.