Directv

Wow, really?

I have a new one (just moved in to a new house and got free DVR) and a Genie (called and asked for a free one when they first came out and they gave me one). I also have 2 dirt old DVR's I'd love to upgrade. Is this in effect already?

The email I received said May 16th is when the new features/price increase take affect. I assume the new rates/benefits go into affect at the same time for all customers, but I don't know for sure. Could be linked to each customers enrollment date in the PP.

Here is the contents of the email I received a few months back.

We heard your feedback and have added several great new improvements to the DIRECTV PROTECTION PLAN as a result, including an equipment upgrade every two years at no additional cost beyond the monthly charge. (Offer requires a renewed 24-month agreement.)* Effective May 16, 2013, the DIRECTV PROTECTION PLAN will increase by $2 per month to $7.99. We're sure you'll agree that it's a small price to pay for these great new benefits. For a list of benefits, see chart below.

If you would like more information about upgrading your equipment, please call us at 1-800-531-5000 on or after May 16, 2013 and reference "upgrade my equipment" in our automated phone system.

You get even more protection and better benefits^

NEW BENEFIT: Equipment upgrade every two years at no additional cost beyond the monthly charge.

NEW BENEFIT: Unintentional and accidental damage from handling of the DIRECTV System.

And of course, you continue to get:

On-site repairs and the cost associated with replacing defective equipment.

Protection for every DIRECTV Receiver, remote, connection/switch, satellite antenna and wiring, plus dish antenna realignment.

24-hour technical support, 7 days a week