Adventures in car buying

Saint_Ward said

Most salesman get their bonuses tied to their survey results. So, if that survey hasn't been taken yet, I'd totally threaten to give them a bunch of 0's or 1's over the matter, and fill out a nasty review, until everyone can come up with an acceptable resolution.

Assuming this is a new car dealership.

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This is true - and a fairly new thing. They have become obsessed with JD Power and similar and want high marks.

My last car purchase was by email with the sales manager. Basically, when you decide what car you want, down to every little option, and you find where that exact vehicle is within a X mile radius of you by searching the manufacturer's inventories. Then you do the whole deal by email with the sales manager - everything is documented. Ideally, you find the same vehicle held by several dealers and you contact each of them.

But this really only works for new cars.