It was a new car dealer. What you are talking about is a form that says "WE OWE" in large font at the top. I failed by not getting them to write that down.
Thanks, I'm going to give them a day or so more to do the right thing.
I haven't gotten any surveys yet, I will be brutal when I do. No exaggerating, just honesty.
It does help. I Intend to absolutely kill them on the survey.
Subaru has had a lot of success lately. Sales are way up for them so I bet some dealers will get to where they don't want to deal as much. Honestly, I love Subaru. If there was a dealer nearer to me than Jackson, MS I would have gotten a Legacy.
FWIW: Someone called me from the Dealer and wanted to ask me a few questions about my sales experience. She got more than she bargained for. I had her pretty flustered on the first question and we never got to number two. I was very nice but also fairly forceful in expressing my displeasure at the sales experience, she assured me that upper management reviews all of her customer comments.
I did a google search, my car was listed at various sites online the day after I traded it. They obviously had no intention of keeping our agreement.
We'll see if anything happens.