Wells Fargo Unscrupulous Business Practices

Saints4ever said
I used to bank with them up until last year...I received so many phone calls, constantly declined credit and debit cards for no reason. It actually got embarrassing, I moved on to USAA. WF would call me all the time about refi and opening up new accounts when I already had 4. Needless to say I was sick of them. I don't know how many times my cards were declined when my wife and I were out to eat, embarrassment 10 fold. I remember trying to buy an IPad at Circuit City, it was so bad I called them ahead of time on big purchases, 500 or more in which I called them right before I went into Circuit City. They declined it anyways when there was more than enough money in the account that was to be used. I had finally lost my cool with them and just lost it on them in the store on the phone and had to go outside. Hell they declined a 200 dollar purchase at Big Lots from my wife and I had to drive down there with cash. I hope they go under, I hate that banking franchise.

We banked with Wells Fargo for a little while. After we moved to Charleston, my wife was downtown with our 8-month old baby walking around with the stroller. She had to pee and it started raining really hard. She saw the Wells Fargo branch and went inside. They didn't have a public restroom but she's standing here wet from the rain and with a baby in the stroller. She tells the lady at the desk that we bank there (and actually at the time, we had a very large transaction in process and there was a very large amount of money in our account - though that shouldn't matter).

They refused to let her use the bathroom - something about the proximity to the vault. She had to walk back out into the rain to find a bathroom.

About a week later I got a call from one of their bankers who had seen our large transaction and whether we could do more business with them. In a very calm voice, I told the banker about how while all that money was sitting in their bank, my wife was refused the bathroom with a baby in a stroller in the rain. I told him that I was going to be closing my accounts and that I never wanted to ever hear from Wells Fargo again, ever. He didn't try to change my mind, he said "well, I understand."

A few days later I walked into that same branch and closed the accounts. I was very clear that it was because they refused to let one of their own customers use the bathroom and sent her back out into the rain with a baby in the stroller.