Cutting the cable, lets talk options and media setups

Main switch...our office is done for day.

Eta 7-8 pm

ork Crews (non Cox )cut a major Fiber line Cox in Lafayette working. Cox is working to get it fixed as soon as possible. (source friend at Cox Baton Rouge.

Third hand but fwiw

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Sounds right to me. I work for Comcast in Monroe and we had a similar situation happen where the main fiber feed between jackson/Memphis got cut.
While I don't work on Fiber I have seen how it is spliced and it is not a "fast fix". It can take hours to splice back together. A single strand is the size of a hair and there can be hundreds of them depending on the size of the line.