Man plans to live out 'golden' age at Holiday Inn instead of retirement home

billinms said
I spent over 20 years visiting nursing homes and other facilities, 100-150 twice each per year. Some are very nice and some are absolutely horrible. Just a few small steps in those places can make a huge difference, but in some the employees are so bitter they take it out on the elderly.
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You are absolutely correct. In what capacity were you visiting?

Nursing homes, like many entities, have a top-down function. If admin is strong the rest of the staff will be as well. Poor admin will result in dysfunction at every other level.