I think the answer should be pretty clear that you'd need a smaller more focused crisis response team which would handle it. Why she can't see that or say that is beyond me.
Yep. Several here have also mentioned that is the answer. Beyond that, it doesn't really matter who you call when someone is breaking into your house in the middle of the night. The Police aren't going to get there in time to stop this anyway. At best, they will get there after the fact to investigate.