I had a problem a few days ago where the main tv service was down and only the backup tv service worked but neither the VOD nor the backup VOD would play anything.
I haven't tried the VOD but the main service is working now. Their email said that we now have another backup TV service, and they addressed the FOX Sports New Orleans issue and said that the games will be viewable. Don't forget that even if FOX sports New Orleans isn't working, we still have access to the NBA package.