ticket refund

They started doing “variable pricing” for the 2016 season where they lowered the value on preseason games and marked up the prices on 3-4 marquee games (to make up the difference) while the remaining regular season games stayed the same. If I remember right, it stayed like that for the 2016 and 2017 seasons.

Then in 2018 they went back to fixed pricing where the preseason was lower but all the regular season games were the same price (I believe) and it stayed like that for the 2019 season as well. Don’t know what happened with the 2020 season though since they didn’t have any paper tickets.

Now with them doing only mobile ticketing, they can pick and choose when they’re using “variable” pricing when it benefits them most (like having to give refunds) and the fans don’t know any better.

Shady business practices to say the least.