Cox Cable issues New Orleans

googling around, there is something called "upstream power levels" which the cable company controls. If it is too low, this could not be enough to give you full speed. But each device has it's own recommended power level, maybe their firmware configured an incorrect upstream power level.


might have more answers here https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers