Tipping is a topic that often leads to heated discussions, with opinions divided. Some individuals don't mind tipping, while others strongly dislike it, and consensus on this matter is rare.
Lately, the practice of tipping has become even more contentious, with what's known as "tip fatigue" becoming increasingly common. This is particularly evident in the United States, where tipping on top of tipping for services is becoming the norm.
An example of this trend can be seen with self-service checkouts. Typically, these machines, which allow customers to scan and pay for their items without cashier assistance, wouldn't be associated with tipping.
Yet, in the United States, there's a self-service checkout that's begun prompting customers for tips.
Many customers are baffled by being asked to tip at a self-service line, such as those at Petco Park in San Diego. After completing their checkout, the machine requests a tip.
One interviewed customer expressed his confusion, unsure who the tip was for, but he still tipped 20%. Others have criticized the practice as emotional blackmail, refusing to tip when they've done the work themselves.
The store's spokesperson explained that tips collected at these self-service counters are shared among the employees.
Tipping is a deep-rooted custom in the United States, not just a kind gesture but a vital support for service workers. While some establishments let staff keep tips individually, others pool them for distribution..............
https://thoughtnova.com/self-service-checkout-request-tip-leaving-costumers-confused-and-angry?