Agreed. It's kinda ridiculous. I've worked in kitchens all of my life, no way a sandwich shop is ever run like that. It's not realistic at all, imo...and the characters are all kind of annoying to me.
i think anyone that has worked in the service industry can relate to at least part of it. you should give it anothet go if you get a chance, but that said, i can see how it isn't for everyone.