Leaky basement ceiling: Who even would I call?

The ceiling is above grade. It's set up like a daylight rancher, except there's a third level. It's a long way for a leak to travel without showing itself. The wet wall is ten feet away.

I suppose a plumber could introduce some dye into the main supply and at least prove whether it's a leak from pipes or for some other reason.

if the ceiling is above ground/grade, its not groundwater accumulation.

Is your water main/spigot located near? Im having a hard time picturing the area/home ( since i live in SELA and have NO CLUE about basements lol )

keep in mind, the leak could be 20 ft away- water finds its lowest elevation and then pools. So chances are your ceiling isnt "plumb" ( aka level ) and water from either incoming or outgoing ( shower/bath drain ) could most likely be the culprit. Is the area insulated? ( between ceiling and 1st floor )