Is there really any ‘may be broken’ about it?
If one wants to make a distinction between broken and ‘ridiculously flawed and almost completely biased socially and economically’ I suppose that distinction could be made
But your scenario of broken system vs vigilante justice seems to argue that no crime should ever be punished
If health companies can get away with letting people die (or sending them in bankruptcy) so the shareholders get more money - if that action can’t have consequences- what’s the point of having any consequences?