Crunchyroll is apparently having major behind the scenes issues since Sony purchased them and merged them with Funimation. There was an article a couple of months ago about how dysfunctional it had become and how they were struggling more since Netflix and Disney+ started getting into the anime game.
One of the major takeaways of the article that they made the decision to do NO promotional stuff for Dandadan at all. Then it became the biggest hit of the year and they looked like idiots because most people were watching it on Netflix.
I still keep CR because they carry more niche and retro titles, though.