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Literally, if you don’t like it you can GTFO
and i guess the lesson here is wait until after your stay to post a bad review
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HELEN, Ga. (WXIA) - A Georgia grandmother and her 6-year-old granddaughter were kicked out of their hotel room in the middle of the night after providing a three-star review, out of five, of the business.
Susan Leger, 63, and her 6-year-old granddaughter were ready for bed on the first night of what was supposed to be a three-night stay in September at the Baymont Inn & Suites in the resort town of Helen, Georgia.
At 8:40 p.m., her cell phone rang. It was the hotel manager, Danny Vyas, saying he had called police and they had to leave the room.
“The man is screaming at me. He was saying, ‘You get out now. I call the police,’” Leger said. “My granddaughter’s like clinging to my leg and crying so hard. This was scary. This was just horrifying.”
Vyas called 911 after Leger responded to an email from Hotels.com asking how she was enjoying her room. The grandmother gave the hotel three stars out of five and listed some complaints, writing, “Rundown. Pool’s not open. Toilet doesn’t flush well.”
During the 911 call, Vyas can be heard telling the dispatcher, “We are getting ready to refund because they have reviewed that the room is dirty and the place is rundown.”
“He was basically saying, ‘You get out… You lie. You gave me bad review.’ And I’m just sitting there going, ‘Oh my gosh, is this a prank call?’” Leger said.
But Leger soon received a knock on her door from an officer with the Helen Police Department. He told her she and her granddaughter had to leave.
“‘They can truly kick me out for giving a review of three out of five?’ And he says, ‘Yes, ma’am. It’s within the law,’” Leger said.
The officer helped Leger and her granddaughter find another room at the nearby Fairfield Hotel. The two had to walk down the street in their pajamas to the other hotel.
The police report listed the reason Vyas wanted the two out as “Leger had given the motel a bad review.”
But Vyas denies that was his reason.
“At the end of the 911 call, I said she’s not happy with the room. That’s why we had to let her go. She can find a better place,” he said……..
www.nbc29.com
and i guess the lesson here is wait until after your stay to post a bad review
=====================================
HELEN, Ga. (WXIA) - A Georgia grandmother and her 6-year-old granddaughter were kicked out of their hotel room in the middle of the night after providing a three-star review, out of five, of the business.
Susan Leger, 63, and her 6-year-old granddaughter were ready for bed on the first night of what was supposed to be a three-night stay in September at the Baymont Inn & Suites in the resort town of Helen, Georgia.
At 8:40 p.m., her cell phone rang. It was the hotel manager, Danny Vyas, saying he had called police and they had to leave the room.
“The man is screaming at me. He was saying, ‘You get out now. I call the police,’” Leger said. “My granddaughter’s like clinging to my leg and crying so hard. This was scary. This was just horrifying.”
Vyas called 911 after Leger responded to an email from Hotels.com asking how she was enjoying her room. The grandmother gave the hotel three stars out of five and listed some complaints, writing, “Rundown. Pool’s not open. Toilet doesn’t flush well.”
During the 911 call, Vyas can be heard telling the dispatcher, “We are getting ready to refund because they have reviewed that the room is dirty and the place is rundown.”
“He was basically saying, ‘You get out… You lie. You gave me bad review.’ And I’m just sitting there going, ‘Oh my gosh, is this a prank call?’” Leger said.
But Leger soon received a knock on her door from an officer with the Helen Police Department. He told her she and her granddaughter had to leave.
“‘They can truly kick me out for giving a review of three out of five?’ And he says, ‘Yes, ma’am. It’s within the law,’” Leger said.
The officer helped Leger and her granddaughter find another room at the nearby Fairfield Hotel. The two had to walk down the street in their pajamas to the other hotel.
The police report listed the reason Vyas wanted the two out as “Leger had given the motel a bad review.”
But Vyas denies that was his reason.
“At the end of the 911 call, I said she’s not happy with the room. That’s why we had to let her go. She can find a better place,” he said……..
Grandma kicked out of hotel after leaving ‘bad review’
The grandmother believes Hotels.com, which prompts guests to rate their room after checking in, bears responsibility for the incident.
