Cable (cox) out in New Orleans? (1 Viewer)

[GrandAdmiral]

I just made the move to U-verse over the weekend after 15 years with Cox. So far, I'm not missing all of the issues with Cox at all.

 

[jdd48]

I'm not sure if it's residential vs business, but the business customer service has been absolutely atrocious almost the entire three years I've been with them. Just this week, I filled out the customer contact form on their website three days in a row, as my former rep has apparently left the company, and never got a call or email back from them.

Maybe it's because we're not one of their bigger business customers, but I would think any customer should get decent service no matter what the size.