ilvdsnts
Pro-Bowler
Offline
I have an issue where I paid my full payment for Season Tickets and i even got an invoice saying I was paid in full and had no payment due on 5/29. Now, I got a call today saying that was an error and I DO owe $783 that was due on 5/29. They are saying they refunded my card by mistake, even though I am not seeing a credit on my bank statement. I don’t use credit cards, only debit, and based on the invoice, I wasn’t expecting to have to pay any more, so it will put me in a bit of a bind for my current month’s budget, so I asked if they could, since it was their error, give me some kind of comp. he said he could give me an extension but everything I suggested he had an excuse as to why they couldn’t do it. Discount on remainder of balance - NFL won’t allow discount on tickets. Concession stand credit - 3rd party vendors, they don’t control price. I asked how do Pelicans STH get concession credit and he said different contract with NBA. I am sure their must be SOMETHING they can comp me for their error. Parking, merch, anything? Has anyone ever gotten any kind of comp from the Saints so I know what to ask for when the Director calls me tomorrow? They keep bragging about how they are tops in the league in customer service. Now is the time for them to put their money where their mouth is.
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