bclemms
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I am seriously considering entering a computer throwing competition. I spent three hours on the phone with microsoft support, made it through level 1 and 2. Then level 3 is supposed to call me tomorrow. I should have known to just hang up when an Indian guy name bob couldn't generate a case number because his computer locked up but I didn't.
It started when I was having problems with IE7 and it was clashing hard with my stock program. Anyway, I tried to uninstall IE7 and once I went to add and remove programs IE7 wouldn't fully uninstall because of a couple .dll files that the computer couldn't find in ie7.
I tried to to uninstall several different ways but failed. Then I tried to get online and download IE7 thinking maybe if I reinstalled it then the files would be added. Once online I didn't have a home button, favorites or a menu bar across the top. When I tried to download anything Internet explorer treated everything as a pop up and would not allow any window to pop. It even stopped the file locator window that pops up when you hit browse to attach a file.
From here I figured a system restore would fix the problem. After about a dozen restores I realized it wasn't going to do the trick.
The files that IE7 couldn't find were .dll files that had 000 behind them. I couldn't find any of the files in the computer until I took the 000 off the end. Once I started finding the files in system 32 I would rename the file to the file IE7 was missing, copying the file then pasting it into IE7. One by one I did this with the files and then I got IE7 to completely uninstall. For a brief moment I thought I was a genius. However, when uninstalling IE7 it requires a reboot. Now I can't get anything to load.
Now that I think about it, I should have changed the file names in system32 back to the original name after copying them into the IE7 folder. Since I didn't I can't get windows to boot.
Starting in safe mode doesn't work but I can get into dos. So is there a way I can open the system32 folder and change file names in DOS?
or
Does anyone have another suggestion?
Help would be extremely appreciated since this is my work computer and I can't invoice, accept credit cards or quote glass prices without this PC.
It started when I was having problems with IE7 and it was clashing hard with my stock program. Anyway, I tried to uninstall IE7 and once I went to add and remove programs IE7 wouldn't fully uninstall because of a couple .dll files that the computer couldn't find in ie7.
I tried to to uninstall several different ways but failed. Then I tried to get online and download IE7 thinking maybe if I reinstalled it then the files would be added. Once online I didn't have a home button, favorites or a menu bar across the top. When I tried to download anything Internet explorer treated everything as a pop up and would not allow any window to pop. It even stopped the file locator window that pops up when you hit browse to attach a file.
From here I figured a system restore would fix the problem. After about a dozen restores I realized it wasn't going to do the trick.
The files that IE7 couldn't find were .dll files that had 000 behind them. I couldn't find any of the files in the computer until I took the 000 off the end. Once I started finding the files in system 32 I would rename the file to the file IE7 was missing, copying the file then pasting it into IE7. One by one I did this with the files and then I got IE7 to completely uninstall. For a brief moment I thought I was a genius. However, when uninstalling IE7 it requires a reboot. Now I can't get anything to load.
Now that I think about it, I should have changed the file names in system32 back to the original name after copying them into the IE7 folder. Since I didn't I can't get windows to boot.
Starting in safe mode doesn't work but I can get into dos. So is there a way I can open the system32 folder and change file names in DOS?
or
Does anyone have another suggestion?
Help would be extremely appreciated since this is my work computer and I can't invoice, accept credit cards or quote glass prices without this PC.