bclemms
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Customer: How much is a windshield for a 1997 Chevy Aluminum?
Me: Mam, did you ask the price for a Chevy Lumina?
Customer: No, a Chevy Aluminum.
Me: Mam, there is no such thing as a Chevy Aluminum.
Customer: How you don't know what an Aluminum is?
Me: Mam, Aluminum is an element, the periodic table has it listed as AI, it is the most abundent metal on earth and is used for anything from cans to aircraft. Yes, I know what aluminum is.
Customer: Well how much is the windshield for one?
Me: $150+ tax is the price of a new windshield for a 1997 Lumina.
Customer hangs phone up.
Ten minutes later the phone rings.
Me: A Pain in the Glass
Customer: How much is a windshield for a 1991 Chevy Aluminum?
Me: $6,238.47
Customer: WHO?
Me: Mam, it is a very vare car and the windshield is extremely hard to get. In fact, the only other Chevy Aluminum I ever heard of was one 1997 model from a customer that called earlier today.
Customer hangs phone up.
Sometimes losing a customer is good thing.
Me: Mam, did you ask the price for a Chevy Lumina?
Customer: No, a Chevy Aluminum.
Me: Mam, there is no such thing as a Chevy Aluminum.
Customer: How you don't know what an Aluminum is?
Me: Mam, Aluminum is an element, the periodic table has it listed as AI, it is the most abundent metal on earth and is used for anything from cans to aircraft. Yes, I know what aluminum is.
Customer: Well how much is the windshield for one?
Me: $150+ tax is the price of a new windshield for a 1997 Lumina.
Customer hangs phone up.
Ten minutes later the phone rings.
Me: A Pain in the Glass
Customer: How much is a windshield for a 1991 Chevy Aluminum?
Me: $6,238.47
Customer: WHO?
Me: Mam, it is a very vare car and the windshield is extremely hard to get. In fact, the only other Chevy Aluminum I ever heard of was one 1997 model from a customer that called earlier today.
Customer hangs phone up.
Sometimes losing a customer is good thing.