APSaintsFan
All-Pro
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So my daughter gets a call from Microsoft Tech Support, Toll Free 800 number.
Indian sounding dude.
We see that you are having problems with your computer.(She was having a little bit of problems but nothing major)
She thought this was a good thing that they called her but how they got her number she do not know how.
Asked her to type in a few things and next thing you know they were in her computer.
My first thought to her was that Microsoft Tech Support would not be calling her direct and that more than likely her brand new computer, Windows 10, is compromised. Her and her husband have a friend that is somewhat good with computers and he is going to try to help out. She is having a panic attack now.
AP
Edit: What can be done in this situation if anything can be done?
AP
Indian sounding dude.
We see that you are having problems with your computer.(She was having a little bit of problems but nothing major)
She thought this was a good thing that they called her but how they got her number she do not know how.
Asked her to type in a few things and next thing you know they were in her computer.
My first thought to her was that Microsoft Tech Support would not be calling her direct and that more than likely her brand new computer, Windows 10, is compromised. Her and her husband have a friend that is somewhat good with computers and he is going to try to help out. She is having a panic attack now.
AP
Edit: What can be done in this situation if anything can be done?
AP