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The timelines have recently changed and they no longer let you come to get same-day service unless you're within 14 days of travel. But expedited service now takes 7 to 9 weeks. There's no info about what do to if you're in the traveling within 7 weeks but not urgent. I think the logical answer is that you have to wait until you get within the 14 day window for Urgent service but that seems a bit silly.
It's impossible to speak to someone.
It's impossible to speak to someone.