Michigan server who got $10,000 tip says she was fired in ensuing dispute (1 Viewer)

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I’m taking the server’s side
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A Michigan restaurant server who recently received a $10,000 tip on a $32 tab says the establishment has since fired her amid a dispute over how many of her co-workers deserved a share of the remarkably large gratuity.

The story of the tip that Linsey Huff earned while waiting on a table at the Mason Jar Cafe in the western Michigan community of Benton Harboron 5 February initially went viral on corners of the internet dedicated to uplifting news because it had been left by a patron who wanted to honor a late friend.

But as an increasing number of Huff’s co-workers sought a cut of the gratuity, the tale devolved into her dismissal from the Mason Jar as well as threats from ownership to sue her because she discussed her firing on social media, her attorney Jennifer McManus told the Guardian on Monday.


McManus remarked that Huff’s ordeal illustrated the disparity of power between those in charge of the US food service industry and the rank-and-file workers they employ.

“The people with the money … control the narrative, and the people that work for them understand that and often have to cower because of that,” said McManus, who added that she was mainly representing Huff in case the cafe followed through on threats to sue her client for damages.

Mason Jar managers did not immediately respond to a request for comment on Monday, though in a prior statement, the owners, Abel Martinez and Jayme Cousins, asserted that the firing was unrelated to the tip.

Huff had no idea what was in store for her when – as the Detroit Free Press put it – she served a middle-age man in a dark suit who had lunch at the Mason Jar after attending his friend’s funeral. He paid for his $32.43 bill with an American Express credit card, left a $10,000 tip to honor the memory of his dead friend and asked Huff to share the gratuity with her waitstaff colleagues.

As word of the 30,836% tip spread, the Mason Jar’s manager, Tim Sweeney, told the political news website the Hill that the restaurant had “not ever [seen] anything of this gratitude or magnitude”. One of Huff’s co-workers said to the local television news station WNDU that everyone on the wait staff is “going through something different, so that amount of money [helps] us all a lot”.

Yet after Huff and seven of her fellow servers split the gratuity evenly, each getting $1,200, kitchen staffers who felt unjustly left out of the tip became upset, according to McManus.


McManus said Huff had gone to her managers to inform them of the brewing discontent, but they had wanted to know exactly who had expressed having a problem with the way the tip was split.

Huff said: “I’m not going to give any of their names … because I don’t want to create a bigger issue,” McManus recounted. “I would just like some assistance in getting this resolved.”

McManus said the Mason Jar ultimately fired Huff – a divorced mother of two children – for refusing to name anyone.

Huff subsequently went on Facebook and recounted how she was asked to take a mental health day off on 11 February, a Sunday, before being told not to bother coming in on Monday, as the Free Press noted. She wrote that she had received a call Tuesday and been told “that I am fired”.

“One week I’m such an amazing, hardworking employee, awesome mother … couldn’t have happened to a better person,” Huff wrote in the post after the tip saga turned sour. “Now, I’m without a job for the first time since I was 15 years old.”

Martinez and Cousins then published their own Facebook statement addressing what they described as “a claim” about an employee’s firing. They argued that the dismissal was neither based on the tip – on which the Mason Jar had paid taxes – nor “a decision made lightly or hastily”, though they didn’t elaborate.


“We do truly care about our staff,” the cafe’s post said. The post said the Mason Jar had had “the same crew for five to six years” – team members who were employed through Covid lockdowns – and that “we do everything in our power not to lose staff”.

Nonetheless, among the hundreds of comments in response to the Mason Jar’s post were some condemning the restaurant. Some commenters came out in support of the Mason Jar, but the Free Press reported that others called for a boycott of the cafe.

Huff, meanwhile, received a phone call from a restaurant boss telling her that the Mason Jar had retained attorneys who would file a lawsuit against her if she didn’t take her post down, McManus said. McManus said the threat was enough to bully her into deleting her post, even though it “truthfully” documented that she had been fired.

“They said that they will sue her for her full estate,” McManus told the Guardian. “She kind of chuckled [at that] and said, ‘Well, good luck – I’m a waitress. There’s not an estate here.’”……..

 
I have always struggled a bit with "tips" and how they are shared.

On one hand, if the "server" is nice, attentive and friendly, deserving. But they dont prepare the food. If i sit back after i eat and think that was great, ( steak was cooked right or food tasted great, etc etc ) shouldnt the cook get some sort of compensation? Yet they dont.

So im tipping the server where a portion of should be going to the back of the house, so to speak.

Having worked in my youth as both waiter and cook, i get the that the kitchen would be a bit upset that the tip sharing only happened with the wait staff.
 
I have always struggled a bit with "tips" and how they are shared.

On one hand, if the "server" is nice, attentive and friendly, deserving. But they dont prepare the food. If i sit back after i eat and think that was great, ( steak was cooked right or food tasted great, etc etc ) shouldnt the cook get some sort of compensation? Yet they dont.

So im tipping the server where a portion of should be going to the back of the house, so to speak.

Having worked in my youth as both waiter and cook, i get the that the kitchen would be a bit upset that the tip sharing only happened with the wait staff.
Typically the cooks make a higher wage. A good wait staff should be providing an experience that compliments the food, or sells it.
 
no good deed goes unpunished




That’s exactly the first thing that popped into my head when i saw this story a couple days ago…. We are in such a sorry state in America today that people cant even appreciate a kind gesture without making it into an enormous complicated mess .
 
Typically the cooks make a higher wage. A good wait staff should be providing an experience that compliments the food, or sells it.

I get that- and thats part of the 'formula' - wait staff are usually well below min wage for hourly + tips.

Cooks generally above $15/hr whereas wait staff ( when i was doing ) was like $2.13/hr plus tips.

But even with the wage disparity, am i going to a restaurant because the servers are nice or the food is really good?
 
I get that- and thats part of the 'formula' - wait staff are usually well below min wage for hourly + tips.

Cooks generally above $15/hr whereas wait staff ( when i was doing ) was like $2.13/hr plus tips.

But even with the wage disparity, am i going to a restaurant because the servers are nice or the food is really good?

Yes, totally agree that you're going because the food is really good. The price for the food though, is specifically outlined in the menu. When you order it, you are agreeing to pay for the item(s). You don't have to agree to pay that price, but you don't get the food if you don't. There's no negotiating. The food has a price you either agree to pay or not. The restaurant sets the expectation of worth by charging $12.95 for a burger and fries, $24.95 for a burger and fries, or some other price. However, in each instance, you're expecting to get your money's worth. That it was well cooked or seasoned perfectly doesn't change the value that was already agreed on does it? If you bought a $79 drill to replace the $129 drill you had previously, and it ends up being your best tool for the next 20 years, there's no expectation that you start sending a fiver back to Lowes every few years because, "wow, this drill has worked even better than expected". Nope. The transaction was done. You could have gotten a drill that fell apart after a year (bland food) or one that lasts a lifetime (a great dish). Either way, you've already paid for it and the cost (value) was decided by the seller.

That's not the case for the service you received from the wait staff. Compliments to the kitchen, but tips go to the waiters.
 
I get that- and thats part of the 'formula' - wait staff are usually well below min wage for hourly + tips.

Cooks generally above $15/hr whereas wait staff ( when i was doing ) was like $2.13/hr plus tips.

But even with the wage disparity, am i going to a restaurant because the servers are nice or the food is really good?
I was at a restaurant last Friday and the food was phenomenal. I ordered bourbon neat and a glass of ice water on the side. Bourbon came with ice, I never got the water. Server was inattentive and never even asked if I would like a second drink. Food was dropped off and she came back after I was done eating to check on me. When she brought the check she flipped a switch and was all polite etc. but to me the damage was done. She received a 15% gratuity and I won’t go back.
 
Yes, totally agree that you're going because the food is really good. The price for the food though, is specifically outlined in the menu. When you order it, you are agreeing to pay for the item(s). You don't have to agree to pay that price, but you don't get the food if you don't. There's no negotiating. The food has a price you either agree to pay or not. The restaurant sets the expectation of worth by charging $12.95 for a burger and fries, $24.95 for a burger and fries, or some other price. However, in each instance, you're expecting to get your money's worth. That it was well cooked or seasoned perfectly doesn't change the value that was already agreed on does it? If you bought a $79 drill to replace the $129 drill you had previously, and it ends up being your best tool for the next 20 years, there's no expectation that you start sending a fiver back to Lowes every few years because, "wow, this drill has worked even better than expected". Nope. The transaction was done. You could have gotten a drill that fell apart after a year (bland food) or one that lasts a lifetime (a great dish). Either way, you've already paid for it and the cost (value) was decided by the seller.

That's not the case for the service you received from the wait staff. Compliments to the kitchen, but tips go to the waiters.


I agree on the issue of price point. If im paying $80 for a 10 oz filet, then my expectation is the cook/chef is getting well compensated

Im more or less talking about a smaller, not "fine dining" type establishment where that expectation, and price point for meal, might be lower than normal and turns out that the food was really beyond what you expected be it from the flavor, the cooking -

I appreciate the drill example, but Lowes employees didnt "create" the drill.

The cook created my meal. Now if my steak came pre-seasoned and pre-cooked and all the cook had to do was re-heat ( package nice ) and serve it, then i would agree with the analogy.

And there is negotiation in food service- if your food is terrible you can have it comped/removed from bill. That is indeed a negotiation. If the service was lax, then you can reflect that in the tip.

My whole point was about tipping and while i fully understand the wage disparity, i was pointing out i go to a restaurant not because of the wait staff, i go because i enjoy the food prepared there. And if someone comes in and has a dining experience that prompts them to leave a $5000 tip, i think it should be shared with servers as well as cooks. Thats all im saying.
 
I have always struggled a bit with "tips" and how they are shared.

On one hand, if the "server" is nice, attentive and friendly, deserving. But they dont prepare the food. If i sit back after i eat and think that was great, ( steak was cooked right or food tasted great, etc etc ) shouldnt the cook get some sort of compensation? Yet they dont.

So im tipping the server where a portion of should be going to the back of the house, so to speak.

Having worked in my youth as both waiter and cook, i get the that the kitchen would be a bit upset that the tip sharing only happened with the wait staff.

I guess the kitchen does deserve part of tips, but part of the problem is that restaurant owners in the U.S. has tricked us all into paying a large part of the salary of wait staff. While it's technically a "tip", wait staff depend on tips to actually make any kind of money since their base hourly salary is way below minimum wage in all but very nice restaurants. On the other hand, the kitchen is at least getting minimum wage and probably more depending on skill. But, I'll confess that's it's been 20 plus years since I waited tables so maybe it has changed.
 
I was at a restaurant last Friday and the food was phenomenal. I ordered bourbon neat and a glass of ice water on the side. Bourbon came with ice, I never got the water. Server was inattentive and never even asked if I would like a second drink. Food was dropped off and she came back after I was done eating to check on me. When she brought the check she flipped a switch and was all polite etc. but to me the damage was done. She received a 15% gratuity and I won’t go back.

So you're more on service than i am.

If the service was below expectation, but the food was that good, ill absolutely go back. If the service continues to be below par like your example then ill probably visit less frequent than normal, but still go back.

She may have had a bad day that bled over into work...should it happen? nah, but it does and ive been there where my day is such poop, that it bleeds over into next client and i find myself apologizing for my attitude that wasnt reflective of my overall atittude at that moment in time. It happens and i can understand it.

I dont discount your experience or your expectations, after all, thats yours. We just differ in the sense of what our experience should be based off. Im more of the food than the service...and while service is a part of the overall experience, i dont put it as high as others.

As a side- if the food is blah but i found the service to be great, i still leave a generous tip for the service part. So why shouldnt it work the other way?

My BF is like you and is amazed at my relatively "easy going" attitude whenever we out dining. He, on the other hand, will absolutely reflect his displeasure in the tip. lol.
 
I get that- and thats part of the 'formula' - wait staff are usually well below min wage for hourly + tips.

Cooks generally above $15/hr whereas wait staff ( when i was doing ) was like $2.13/hr plus tips.

But even with the wage disparity, am i going to a restaurant because the servers are nice or the food is really good?

That's true, but the kitchen staff gets paid the same regardless of if they do a good job that day/night or not. And while you may go/not go based on how good the food is, the tip for the wait staff is supposed to be based on the service they provide, not the quality of the food.
 
I was at a restaurant last Friday and the food was phenomenal. I ordered bourbon neat and a glass of ice water on the side. Bourbon came with ice, I never got the water. Server was inattentive and never even asked if I would like a second drink. Food was dropped off and she came back after I was done eating to check on me. When she brought the check she flipped a switch and was all polite etc. but to me the damage was done. She received a 15% gratuity and I won’t go back.


and not to derail this thread, but alcohol at a restaurant is extortion lol.

Went to a local place ( Previously Houstons ) for dinner not long ago- ordered Angels Envy and water. Had 2.

I paid $17 PER GLASS- so $34 for 2. A bottle of Angels retails for $50. So i basically paid them the wholesale price of a bottle that will net them another 20 servings at $17/ per serving

Nex ttime will be iced tea lol
 

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