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http://www.king5.com/news/local/Airline-sued-over-lost-luggage-refusal-to-refund-fee-98878389.html
After losing her bag, they wouldn't refund her baggage handling fee. I'm beginning to see a pattern.![Scratch :scratch: :scratch:](/images/xtrasmilies/scratch.gif)
From other sources: United made over $4 million in baggage fees last year.
Over 2 million bags were mishandled last year.
After losing her bag, they wouldn't refund her baggage handling fee. I'm beginning to see a pattern.
![Scratch :scratch: :scratch:](/images/xtrasmilies/scratch.gif)
From other sources: United made over $4 million in baggage fees last year.
Over 2 million bags were mishandled last year.