Tech outage brings massive disruption worldwide including major air carriers to full stop (1 Viewer)

[efil4stnias]

There were talking about that on BBC.

But also I suspect that Crowdstrike and MS are well insulated from business disruption claims in the T&C on the software. The broader biz disruption market may be the primary coverage.

yeah i was jokin- for a company the size of CrowdStrike, i highly doubt a carrier would offer any sort of coverage for this. Its too far reaching and losses would be in 100s of millions, if not billion range ( after all said and done )

I was piqued by this, so i just pulled a policy for one of my IT clients, thru Travelers, and they have coverage BUT its on First Party basis- not 3rd party. From the insuring agreement, i understand this to cover the client ( insured ) , not their clients - meaning their clients need to have some sort of "cyber" coverage for events such as this.

 

[TheRealJRad]

Yea I half joked that we're going to have to find a new AV vendor once CrowdStrike gets sued into bankruptcy

 

[efil4stnias]

So my boss, who cut his teeth in IT in the 90s, just texted that the bug brought down one of their big threat database servers. ouch. May be days before some organizations return to normal.

 

[RaginSaint93]

 

[Dallas_Saint73]

Yea I half joked that we're going to have to find a new AV vendor once CrowdStrike gets sued into bankruptcy

I'm sure MS is already looking at their options. I would no longer want to do business with someone who caused such a major disruption.

 

[zeetes]

Maybe this will finally pass legislation making it illegal for Microsoft to force an update. I've had window updates get forced while I'm driving next to a tornado knocking out my radar. You can turn them off but it's like cracking state code and the next update it turns them back on all over again.

windows 11 kicked it up even further with forced updates

 

[SWJJ]

I am flying to Colorado this evening. I hope this gets worked out before our flight is scheduled to leave.

 

[zeetes]

pretty good article discussing the broken update:

Crowdstrike and Microsoft: What we know about global IT outage

A mass IT outage has caused chaos around the world, with major airlines among the victims.

www.bbc.com

 

[Wisco Steve]

Sounds like Delta is back up and running? My wife is out in Boston for a NSM and flying back to MKE this evening...it is still 'on time' so I am really hoping it remains that way.

 

[GrandAdmiral]

And like clockwork, the forking recommended video...




Damn song is going to be in my head all day. I'd almost rather deal with the outage...

 

[GrandAdmiral]

 

[Bayouboy]

It's a cluster at work (refinery). All computers connected to the network are down. Luckily, the systems controlling the plant are unaffected and no collateral damage.

 

[Arathrael]

Thankfully, I haven't been affected by this directly; the systems I manage in our cluster are almost entirely Linux, and the Windows systems managed by our central IT don't use CrowdStrike (think they use Cisco).

But it's a real mess they've made. It's reportedly fixable by booting in recovery mode and removing a particular file (https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/), but from what I hear, the problem some have with that (apart from the obvious practical issues, like potentially needing physical access, etc.,) is that if people are using bitlocker encryption, they need a recovery key, which makes things a bit more complex. And in some cases, apparently the admins can't access the recovery keys because they carefully stored them on a server that's now also inaccessible because of this problem. Whoops.

 

[superchuck500]

yeah i was jokin- for a company the size of CrowdStrike, i highly doubt a carrier would offer any sort of coverage for this. Its too far reaching and losses would be in 100s of millions, if not billion range ( after all said and done )

I was piqued by this, so i just pulled a policy for one of my IT clients, thru Travelers, and they have coverage BUT its on First Party basis- not 3rd party. From the insuring agreement, i understand this to cover the client ( insured ) , not their clients - meaning their clients need to have some sort of "cyber" coverage for events such as this.

I don’t think CrowdStrike or MS for that matter have exposure anyway. They don’t have exposure in tort and I’m sure the have insulated the contract risk.

 

[superchuck500]