Devildog
Meh
Offline
Exactly, the sandwich is good but the food quality has never been their issue.
There are some Popeye's that are fantastic. There are others that are, by far, the worst run restaurants in the country. The customer service is slow, rude and the stores are nasty. It just takes 1-2 really bad customer experiences to lose a customer for life and they have a large number of stores serving some really shirtty experiences in mass.
I'm not a ChickfilA fan either. I just don't get the hype and find their customer service is what drives the business. I find ChickfilA high quality, clean, super fast service but the flavor is just meh and it's salty.
But if I have to choose between the two it's ChikfilA every single time because I don't trust Popeyes not to waste an hour of my time and serve a good tasting meal that is dirty or has spit on my sandwich. If Popeyes could just fix the bottom 20% of stores they would take a huge amount of market share.
Same here for Chick-Fil-A. Their food is meh at best. The customer service is top-notch.
I only go to Popeye's if I am in no hurry to be anywhere or get back to anything.