Self Checkout (1 Viewer)

[bigdaddysaints]

Ok....so someone doesn't scan it and the buzzer goes off when they leave the store. Now what? My daughter works at a retail store.....they're specifically told not to pursue or detain anyone for shop lifting. Crooks know that too. She says people will just come in and walk out with stuff.

if it reads an RFID tag for a pack the pack of socks (or bag of Doritoes) and you didn't ring it up, it simply won't let you finish the transaction.
I read an article that they can do this sort of thing already, if they think someone is stealing through self checkout, they can use their hanheld to pause the register so they have to call for help.

Edit: when you are at the register it already knows what you have. But i don't think they are quite ready to have it where it automatically scans everything for you, although the technology is there, we use it in my warehouse hundreds of times daily (except its charged to Work Orders instead of Credit Cards). when used correctly, it works great...

Edit 2:
Circle K uses cameras in their self checkouts to ring up your stuff. You just set it on the platform and it scans your items. Now, thats a gas station, so you are only talking about a handful of items, not a buggy full..

 

[Doug B]

Edit: when you are at the register it already knows what you have. But i don't think they are quite ready to have it where it automatically scans everything for you, although the technology is there ...

This is right on. Remove the need to specifically scan items at a single point -- because items are pretty much being 'scanned' at all times anywhere in the store -- and you take away one more avenue of potential theft.

 

[bigdaddysaints]

This is right on. Remove the need to specifically scan items at a single point -- because items are pretty much being 'scanned' at all times anywhere in the store -- and you take away one more avenue of potential theft.

sometimes technolgy improves fast. I hope Self checout is one of them. i do like its convenience...

 

[Optimus Prime]

Do you hate self-checkout kiosks? Do you find them to be difficult, time-consuming and frustrating? Well, you’re wrong. It’s not the self-service kiosks that are the problem. It’s you.

For starters, you’re clearly unable to follow directions. When you buy an apple, you put the apple in the bag which needs to be on the designated place to the side of the kiosk where there’s a scale underneath so the machine can verify the weight of the apple otherwise you cannot proceed to the next item. Do you not see that? Can you not follow these instructions? Every apple counts, dammit. What is wrong with you?

Also, you’re a terrible speller. It’s not “broccolli” it’s “broccoli” – never mind that you are juggling groceries, bags and a small child. Learn to spell! C’mon, there are two T’s in prosciutto! And it’s Thousand Island dressing, not 1000 Island.

Geez, these are basic facts. No, not everything has a barcode on it. You can’t blame the self-service kiosks if they require basic literacy……..

Self-checkout is turning us into thieves – but it’s not our fault

Big retailers in the US are scaling back or eliminating their self-service checkouts because of theft – but ‘it can be hard not to steal from them’

www.theguardian.com

 

[Optimus Prime]

Don’t ring the funeral bells just yet, but the self-checkout kiosk horror show could be nearing its end.

So far, the grand experiment in robot cashiers is an abject failure. Stores across the country are reversing course on the machines, and consensus is growing among analysts and insiders that self-checkout has been a disaster for consumers and retailers alike, according to a new report in the BBC.

The machines aren’t disappearing anytime soon, but if nothing else, you can expect fewer stores to force them on you in the near future.

In 2023, Target restricted self-checkout kiosks in some stores to ten items or less. Walmart pulled the machines out of a number of locations altogether. Booths, a British grocery chain, abandoned self-checkout entirely.

Dollar General made enormous bets on self checkout tech in 2022, but it recently announced the project flopped. On a December earnings call, Dollar General CEO Todd Vasos said the retailer is planning to increase the number of employees in stores, particularly in the checkout area, in a major reversal of its checkout strategy.

“We had relied and started to rely too much this year on self-checkout in our stores,” Vasos told investors. “We should be using self-checkout as a secondary checkout vehicle, not a primary.”

The biggest problem is theft. Not only is it easy to steal from self-checkout machines, it can be hard not to steal from them.

Shoppers are reportedly 21 times more likely to sneak items past machines than human cashiers, but consumers also constantly steal unintentionally because the self-checkout process can be so cumbersome.

One in five shoppers reported that they’ve accidentally stolen items during self-checkout in a survey from Lending Tree. One in seven said they’ve stolen from self-checkout on purpose.

Not only do self-checkout machines double theft rates, they actually increase labor costs thanks to employees who get taken away from their other duties to help customers deal with the confusing and error prone kiosks.

Overall, some analysts say the machines increase costs overall, which is especially painful news for the industry because they’re so expensive to install. A system of four machines can cost upwards of six figures……

The Self-Checkout Nightmare May Finally Be Ending

Self-checkout is a failed experiment, and a growing number of stores are backpedaling on these cursed machines.

gizmodo.com

 

[Boy_of_wonder75]

I am not a person who steals. That said, if a corporation experiences losses through shrink in its brazen attempt to not pay people, it doesn't not make me smile a little.

 

[TheRealJRad]

Target (at least on Siegan) did the 10 item self check as well

I didn’t realize until I had already done it a couple times, but I nabbed a bunch of bananas for like a penny 2 or 3 times. There’s a barcode on them, and I guess it’s supposed to weigh them as well, but it never prompted you to do so. They have a band around them, so I just assumed I was getting charged the correct amount. I would say that’s Wal-Mart’s fault for not making the prompt correct, but I would guess that isn’t the only instance of stores losing a couple bucks here and there.

 

[Optimus Prime]

Tipping is a topic that often leads to heated discussions, with opinions divided. Some individuals don't mind tipping, while others strongly dislike it, and consensus on this matter is rare.

Lately, the practice of tipping has become even more contentious, with what's known as "tip fatigue" becoming increasingly common. This is particularly evident in the United States, where tipping on top of tipping for services is becoming the norm.

An example of this trend can be seen with self-service checkouts. Typically, these machines, which allow customers to scan and pay for their items without cashier assistance, wouldn't be associated with tipping.

Yet, in the United States, there's a self-service checkout that's begun prompting customers for tips.

Many customers are baffled by being asked to tip at a self-service line, such as those at Petco Park in San Diego. After completing their checkout, the machine requests a tip.

One interviewed customer expressed his confusion, unsure who the tip was for, but he still tipped 20%. Others have criticized the practice as emotional blackmail, refusing to tip when they've done the work themselves.

The store's spokesperson explained that tips collected at these self-service counters are shared among the employees.

Tipping is a deep-rooted custom in the United States, not just a kind gesture but a vital support for service workers. While some establishments let staff keep tips individually, others pool them for distribution..............

Self-Service Checkout Request Tip, Leaving Costumers Confused And Angry

Many topics can spark debate, but tipping is one that often significantly impacts opinions. While some individuals are indifferent or supportive of tipping, others strongly dislike it. However, finding common ground on this matter is rare.

thoughtnova.com

 

[CapitalCitySaint]

Don’t ring the funeral bells just yet, but the self-checkout kiosk horror show could be nearing its end.

So far, the grand experiment in robot cashiers is an abject failure. Stores across the country are reversing course on the machines, and consensus is growing among analysts and insiders that self-checkout has been a disaster for consumers and retailers alike, according to a new report in the BBC.

The machines aren’t disappearing anytime soon, but if nothing else, you can expect fewer stores to force them on you in the near future.

In 2023, Target restricted self-checkout kiosks in some stores to ten items or less. Walmart pulled the machines out of a number of locations altogether. Booths, a British grocery chain, abandoned self-checkout entirely.

Dollar General made enormous bets on self checkout tech in 2022, but it recently announced the project flopped. On a December earnings call, Dollar General CEO Todd Vasos said the retailer is planning to increase the number of employees in stores, particularly in the checkout area, in a major reversal of its checkout strategy.

“We had relied and started to rely too much this year on self-checkout in our stores,” Vasos told investors. “We should be using self-checkout as a secondary checkout vehicle, not a primary.”

The biggest problem is theft. Not only is it easy to steal from self-checkout machines, it can be hard not to steal from them.

Shoppers are reportedly 21 times more likely to sneak items past machines than human cashiers, but consumers also constantly steal unintentionally because the self-checkout process can be so cumbersome.

One in five shoppers reported that they’ve accidentally stolen items during self-checkout in a survey from Lending Tree. One in seven said they’ve stolen from self-checkout on purpose.

Not only do self-checkout machines double theft rates, they actually increase labor costs thanks to employees who get taken away from their other duties to help customers deal with the confusing and error prone kiosks.

Overall, some analysts say the machines increase costs overall, which is especially painful news for the industry because they’re so expensive to install. A system of four machines can cost upwards of six figures……

The Self-Checkout Nightmare May Finally Be Ending

Self-checkout is a failed experiment, and a growing number of stores are backpedaling on these cursed machines.

gizmodo.com

Stealing some items here and there are the compensation for shoppers for doing the job of store employees without pay or reduced cost of items. lol.

 

[jayd265]

they have a self check at the dollar general by my house. it used to be open and i'd use it everytime to avoid people in general. but now its always closed. i assume there was theft. who would've thought a dollar general would have theft...

 

[DaveXA]

Tipping is a topic that often leads to heated discussions, with opinions divided. Some individuals don't mind tipping, while others strongly dislike it, and consensus on this matter is rare.

Lately, the practice of tipping has become even more contentious, with what's known as "tip fatigue" becoming increasingly common. This is particularly evident in the United States, where tipping on top of tipping for services is becoming the norm.

An example of this trend can be seen with self-service checkouts. Typically, these machines, which allow customers to scan and pay for their items without cashier assistance, wouldn't be associated with tipping.

Yet, in the United States, there's a self-service checkout that's begun prompting customers for tips.

Many customers are baffled by being asked to tip at a self-service line, such as those at Petco Park in San Diego. After completing their checkout, the machine requests a tip.

One interviewed customer expressed his confusion, unsure who the tip was for, but he still tipped 20%. Others have criticized the practice as emotional blackmail, refusing to tip when they've done the work themselves.

The store's spokesperson explained that tips collected at these self-service counters are shared among the employees.

Tipping is a deep-rooted custom in the United States, not just a kind gesture but a vital support for service workers. While some establishments let staff keep tips individually, others pool them for distribution..............

Self-Service Checkout Request Tip, Leaving Costumers Confused And Angry

Many topics can spark debate, but tipping is one that often significantly impacts opinions. While some individuals are indifferent or supportive of tipping, others strongly dislike it. However, finding common ground on this matter is rare.

thoughtnova.com

I really don't like the tip requests when a service wasn't actually provided. I routinely set it at zero. And totally see why customers would feel guilt-tripped into tipping because it looks like something that is expected or required when it's really not. Honestly, I think tipping needs to be done away with entirely.

Pay your employees a living wage and be done with it imo.

 

[CapitalCitySaint]

I am beginning to get pissed with having to tip my hair dresser. Back in the day when you (as a woman) could get a haircut for $20 -$30 it made sense to tip. My girl now charges like $85 for a haircut (includes wash, cut & blow-dry) and I really don’t do any kind of complicated haircut. Last time I went, I was in & out in 40 minutes and I have long hair. I’m sure half of the $85 goes to the salon but she essentially probably made close to $50 for less than an hour of work. Tipping was supposed to be for those who work very low wage jobs and relied on tips to balance things out. Now we are required to tip for services that are expensive and the price *should be* all the compensation needed.

 

[jayd265]

I am beginning to get P'Oed with having to tip my hair dresser. Back in the day when you (as a woman) could get a haircut for $20 -$30 it made sense to tip. My girl now charges like $85 for a haircut (includes wash, cut & blow-dry) and I really don’t do any kind of complicated haircut. Last time I went, I was in & out in 40 minutes and I have long hair. I’m sure half of the $85 goes to the salon but she essentially probably made close to $50 for less than an hour of work. Tipping was supposed to be for those who work very low wage jobs and relied on tips to balance things out. Now we are required to tip for services that are expensive and the price *should be* all the compensation needed.

same with my tattoos. its "customary" to tip 10% of the total tattoo price.

they charge $150 or more an hour. i go for 5-8 hour sessions. i shouldnt have to tip $120 when you're charging me $1200 already.

 

[SaintRob]

I really don't like the tip requests when a service wasn't actually provided. I routinely set it at zero. And totally see why customers would feel guilt-tripped into tipping because it looks like something that is expected or required when it's really not. Honestly, I think tipping needs to be done away with entirely.

Pay your employees a living wage and be done with it imo.

I went to Loft 18 (virtual golf and games) this weekend with a small group and prepaid for a "lane" for two hours at $60 per hour. I set it up online myself a few days before and when I came in, all the front desk rep hand to do was pull up my reservation and turn the screen around for me to pay. It had the tip prompt! There was no way I was tipping 20% on top of $120 for a screen flip! I declined the tip completely.

 

[gummbo70114]

all of this was available for you at discovery

Perhaps this piece of evidence was just introduced. @guidomerkinsrules